15_615_0118_1_3_CA
ECI Professional - Music Therapist - Cancellation

Line Item Description

Line item 15_615_0118_1_3_CA is used by providers to claim short-notice cancellation fees for scheduled early childhood music therapy sessions. It ensures Registered Music Therapists (RMTs) are compensated when a appointment for a participant is cancelled without sufficient advance notice, provided the session meets NDIS short-notice cancellation rules.

What Can Be Claimed
* Short-Notice Cancellations: Claims where the participant or family cancels a scheduled music therapy session within the designated short-notice timeframe outlined in the NDIS Pricing Arrangements (or fails to show up within a reasonable timeframe).
* Unusable Worker Time: Up to 100% of the agreed fee for the scheduled appointment, provided the music therapist was unable to find alternative billable work for that time slot.
* Stipulated Service Agreement Charges: Fee claims that strictly adhere to the short-notice cancellation terms agreed upon in the participant's signed service agreement.

Provider & Delivery Requirements
* Rule Compliance: The provider must comply with current NDIS short-notice cancellation rules (e.g., notice given after 3:00 PM the business day before the service, or as defined in current NDIS pricing guidelines).
* Service Agreement Notice: Cancellation terms and conditions must be clearly communicated and agreed to in advance within the participant’s service agreement.
* Mitigation of Costs: The provider must make reasonable efforts to find alternative billable work for the therapist during the scheduled time before submitting a cancellation claim.
* Excluded Claims: Cannot be claimed if the provider cancels the session, if adequate notice was provided by the family, or if the service agreement does not explicitly allow cancellation fees.