15_615_0128_1_3_CA
Therapy - Music Therapist - Cancellation

Line Item Description

Line item 15_615_0128_1_3_CA is used by providers to claim short-notice cancellation fees for scheduled music therapy sessions. It ensures Registered Music Therapists (RMTs) are compensated when a capacity-building appointment is cancelled by a participant without sufficient advance notice, provided the session meets NDIS short-notice cancellation rules.

What Can Be Claimed
* Short-Notice Cancellations: Claims where the participant cancels a scheduled music therapy session within the short-notice timeframe outlined in NDIS pricing guidelines.
* No-Show Sessions: Fee recovery when a participant does not attend a scheduled session and fails to notify the provider in advance.
* Unrecoverable Practitioner Time: Up to 100% of the agreed session fee, provided the therapist was unable to reallocate that time to another billable service.
* Stipulated Service Agreement Fees: Charges that strictly adhere to the short-notice cancellation terms set out in the participant's signed service agreement.

Provider & Delivery Requirements
* Rule Compliance: Must comply with current NDIS short-notice cancellation rules (e.g., notice given after 3:00 PM the business day prior to the service).
* Service Agreement Terms: Cancellation policies must be explicitly agreed to in advance and documented in the participant's signed service agreement.
* Mitigation of Costs: The provider must make reasonable efforts to find alternative billable work for the music therapist during the scheduled time slot before submitting a claim.
* Excluded Claims: Cannot be claimed if the provider cancels the appointment, if adequate notice was given by the participant, or if the service agreement does not permit cancellation claims.