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Go to the guilty invoice, click Bill Options, then Void
If the option is not available you might have a payment or few attached to your invoice.
Why I cannot void or delete an Invoice or Bill In Xero?
Deleting invoice with a payment
In order to delete the invoice, you will need to remove the payment.
WARNING: Only remove the payment is you know exactly the origin of the payment. Please, consult your bookkeeper if you are not sure.
If you know exactly that you are allowed to delete the payment, click on the payment then Options and Remove & Redo:
It will bring you back to the invoice that you can Void.
Accessing Voided Invoices
Xero has a very good system to keep all the records and who have done that. That's why none of the invoices are deleter permanently. You can access them through, Sales or Purchase Overview
Click See all
Go to Search
Click All tab, activate Include Deleted & Voided, click Search and sort by Status
How to restore deleted invoice
In order to restore invoice, you need to click Options and Copy
During copying you will need to enter the following again:
- Due Date
- Attached Files
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