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• What is an NDIS Night-Time Sleepover and how does it work?

In this article, we will go through the most common invoice examples and NDIS line items used by registered and unregistered NDIS support workers. In addition, we will go through the major mistakes to avoid.

Night-Time Sleepover Supports refers to a type of service provided to NDIS participants who require 24/7 support. It involves a support worker staying overnight with the participant at their home or in a supported accommodation setting, to provide help and support as needed throughout the night.

The support worker may also assist with tasks such as preparing meals or helping the participant to get ready for bed. During the sleepover, the support worker is essentially ‘on call’ to assist the participant with any tasks they may require help with, such as toileting, medication management, or responding to any emergencies that may arise. However, the support worker can sleep when their help is not required.

Overnight sleepovers can be arranged as a regular ongoing service, or they may be arranged on an as-needed basis, depending on the participant's support needs.

Night-time Sleepover Supports have the following number of conditions:

• Support starts before midnight (12 am) ‌and finishes after midnight into the following day
• Support is for a continuous period of at least 8 hours
  
• Support service fees are paid at a flat rate.

NB: A Night-Time Sleepover includes up to a MAXIMUM of two hours of active support. Providers may claim for a third or additional hour at Saturday rates on weekdays, or at applicable rates on other days (Saturday, Sunday or Public Holidays).

There is no night-time sleepover support item for nurses.

NDIS Rates / Line Items

Overnight sleepover supports are a price limited support, which mean that NDIS limits the amount that they will pay per item of work.Please, click on the line item number below in order to see maximum rate applicable for your aria.

Please, not that NDIS does not pay the support per hour, the support is paid at a flat rate, per sleepover:

NB: There is not such a thing as NDIS rate that has to be paid. The price given in NDIS Pricing Arrangements is the maximum that can be charged. However, this does not mean that you have to charge at this rate. In fact, it is usually wise to charge less - a lot of providers do this in order to get more work.

Advance Payments for Night-time sleepover

An advance payment is made ahead of time - paying for a service before you receive it. NDIS does not pay for support services in advance.

iPlanManagers prioritise claiming payments on the day providers submit their invoices (before 3 pm) and will provide payment on the next working day. In general, when a provider is getting their payments in a timely manner after invoicing, they would not ask for a payment in advance.

Invoice Example

Simple Invoice

NDIS invoice requirements (cleaning invoice example):

1. NDIS participant’s Name and NDIS number
2. Business Name and valid ABN for the business
   
3. Invoice Date
4. Unique invoice number
5. NDIS line item number
6. Start time and date of the support, end time and date of the support.
7. The rate at which you are charging for night-time sleepover
8. Bank Account Details for prompt payment
9. Email address where to send remittance advice and/or additional questions